NetApp Assist @NetAppAssist
NetApp’s Knowledge Base Team is here for assistance. Follow us for support-related information, latest articles, learning videos, product info & tech tips. mysupport.netapp.com Joined June 2012-
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The NetApp Support Site won an Association of Support Professionals Best Support Website in 2026 award 🏆 for the 9th year in a row. 🤩 Read more: tinyurl.com/4n69xrft #ASP #supportsite #ProfessionalService
Cloud Customer Success Hub is now available! Everything you need to succeed with Cloud Volumes ONTAP Curated Documentation | Technical Guidance | Proven Best Practices | Tools to Optimize Performance & Cost Efficiency Read our blog for more details: shorturl.at/cGoFJ
And the legacy continues 🏆! NetApp Wins in the 13th Annual 2026 Globee® Awards for Excellence. NetApp has been recognized to excellence in enabling Generative Artificial Intelligence 🚀in digital support. Read more: bit.ly/42m0AxS #globee #silverwinner @NetApp
Wondering how to find the correct switch firmware for your ONTAP Version? Watch the interactive video on this KB article: t.ly/DTA4d @NetApp #ONTAP #switch #firmware
Level up your cloud outcomes! Check out the Cloud Customer Success playlist on the NetApp KBTV YouTube channel—now featuring 4 webinars packed with practical insights and real-world tips. Watch here: youtube.com/playlist?list=… @NetApp #Cloud #CustomerSuccess #KBTV
Another feat 🤩!!!!! NetApp wins Two ✌️Silver Stevie® Awards in the 2026 Stevie Awards, for "Best Use of AI in Customer Service" and "Best Use of Chatbots or AI Assistants in Customer Service". Read more: bit.ly/4kmM3dr #customersupport #stevieawards2026 @NetApp
GenAI Search is now live on our Knowledge Base! GenSearch—our RAG feature pulls the most relevant articles from KB and synthesizes a concise answer, with citations. Read more: t.ly/YRsXk Watch the video: youtu.be/TiAh7uGwdyc @NetApp #KnowledgeBase #GenAI #RAG
🚀 Say hello to smarter search results! Our state-of-the-art #GenAI feature delivers high-quality, AI-generated answers for a seamless search experience. Try it now! Read more: bit.ly/4mXXd7Y #AI #Innovation #Search #support @NetApp
🌟 Another milestone achieved! The NetApp Digital Support Site has won the ASP Award for the 8th year running. Thank you to our amazing team and customers! Read more: tinyurl.com/2s44h8ru #digital #support #ASPAwards @NetApp
Check out our latest KBTV videos on how to replace a fan module on the AFF A-70 and AFF A-90 family of systems Watch here: youtu.be/mJeia_NR7ko @NetApp #KBTV #AFF #Fan
Get the Best out of NetApp - Find out the Importance & Benefits of System Registration in our new KBTV video. Read more: t.ly/eGQix Watch here: youtu.be/bZsZhr4Jtxs @NetApp #KBTV #NSS #support
WINNER !!! NetApp Knowledge Base won the CXone Expert Award in 2025 for its capabilities to drive innovation & improve both end user & employee #experiences on the site. Read more: bit.ly/42JvJL6 Visit kb.netapp.com #CXone #digitalsupport #expert NetApp
Wondering How to Register as a Customer in the NetApp Support site? Watch here: youtu.be/NcfXmGbUw6w @NetApp #KBTV #NSS #support
Here's another addition to a series of quick help videos on NetApp's Support Site. Watch how to view and disable users from NSS: youtu.be/_I3OEzXCrDo @NetApp #KBTV #NSS #support
Make way for GenAI search ! Introducing new search capabilities on the NetApp Support Site. Here's a video showcasing some best practices for generative AI searches. Watch here: youtu.be/ywQmmX-dfK8 #GenAI #search #support @NetApp
Our latest KBTV videos explains how to replace a PSU on the AFF A20, AFF A30 and AFF A50 systems Watch here: youtu.be/9aT9fFMTkf8 @NetApp #KBTV #AFF #PSU
Check out our latest KBTV videos on how to replace a Drive on the AFF A20, AFF A30 and AFF A50 systems Watch here: youtu.be/G947WwclpnU @NetApp #KBTV #AFF #system
Wondering how to find End of Support Date in the NetApp Support site? Watch our latest KBTV video: youtu.be/cyWYvgC6vXk @NetApp #KBTV #NSS #support
(2/2) Silver : Innovation in Customer Service - API Innovation Bronze: Best Customer Engagement Initiative - Discord
NetApp Digital Support has been recognized as Silver & Bronze winner in the 19th annual @TheStevieAwards for Sales & Customer Service! (1/2) Read more: t.ly/nzpFD #StevieAwards #StevieWinner2025 #netappsupport @NetApp
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