TopCashback Support @Top_CashBack

🏆 Cashback Site of the Year 2026 💬 Ask questions, get account help & stay updated on service notifications. 📍For more help, visit our Customer Service page linktr.ee/top_cashback Joined April 2009

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TopCashback Support @Top_CashBack

a day ago

@GraemeSpvgx Hi, can I ask if you could DM us with your TCB username so that we can look into this for you? - Raymond

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TopCashback Support @Top_CashBack

3 days ago

@aitch_R_aitch Hey, to help with cashback tracking and eligibility we would ask you try our page here topcashback.co.uk/help/how-can-i… as we do see this help members who are having regular issues -Phil

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TopCashback Support @Top_CashBack

5 days ago

@djandymyers - Raymond 2/2

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TopCashback Support @Top_CashBack

5 days ago

@djandymyers Hi Andy, we understand where you're coming from. As transactions are reviewed and awarded by affiliate networks, its difficult to pinpoint the reason for some delays. We appreciate your feedback, if you have any specific retailers you'd like us to look at please send us a DM. 1/2

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TopCashback Support @Top_CashBack

2 weeks ago

@Old_Jake Yes, this would be okay after checking the terms. Please check that you are eligible for the bonus via an email we have sent out to members -Phil

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TopCashback Support @Top_CashBack

2 weeks ago

@QRU4Now Hey, if you could please submit a support ticket about this as the TopCashback USA team can take a closer look to help -Phil

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TopCashback Support @Top_CashBack

2 weeks ago

@Mc1797158Mc The team are aware and they are on the case to resolve any issues with the card provider as soon as possible -Phil

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TopCashback Support @Top_CashBack

2 weeks ago

@nomilkfool Hi, please lodge an incorrect cashback claim as the retailer seems to have incorrectly tracked your cashback. Please visit the following page to lodge your claim: topcashback.co.uk/account/enquir… - Raymond

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TopCashback Support @Top_CashBack

4 weeks ago

@chimchar484 Hi Bradley, please DM us with your TCB username so that we can assist you with this. - Raymond

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TopCashback Support @Top_CashBack

a month ago

@craig_m333 Hi Craig, please DM us with your TCB username so that we can look into this for you. - Raymond

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TopCashback Support @Top_CashBack

a month ago

@IanRF40 Hi Ian, this seems to be an issue on the retailer's website which we're unable to assist with. We would advise contacting the retailer directly if you continue experiencing this issue. - Raymond

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TopCashback Support @Top_CashBack

a month ago

@RosweeSon Hey, if you could please drop us a DM with your username as we can take a closer look -Phil

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TopCashback Support @Top_CashBack

2 months ago

@official81147 Hey, if you could please drop us a Dm with your username as we can take a closer look -Phil

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TopCashback Support @Top_CashBack

2 months ago

@DrakesWriter1 Hey, if you could please drop us a DM with your username as we can take a closer look -Phil

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TopCashback Support @Top_CashBack

2 months ago

@JRP9204 Hey, if you could please drop us a DM with your username as we can take a closer look -Phil

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TopCashback Support @Top_CashBack

7 months ago

💭 Ever need a hand with your TopCashback account? We’re here for support and to keep you updated 💡 Before reaching out, you might find your answer in our FAQs 👉ow.ly/PiPw50Yxu2Q 💌 If not, just tag us or send us a message, we're happy to help.

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TopCashback Support @Top_CashBack

2 months ago

@creighton_83020 Hi, our contact email is [email protected]. Please note that the decision for cashback eligibility is made by the retailer's affiliate network as they award the cashback. If you're having issues with a transaction please email the above email. - Raymond