Mati Staniszewski @mati
co-founder @elevenlabs Joined December 2017-
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NTT Docomo Business is trialing a voice agent for older residents of Aizuwakamatsu, Fukushima, built on ElevenAgents. Heavy snow can make it hard for older residents to leave home in winter. With Takeda Health Foundation and the cooperation of Aizuwakamatsu City, NTT Docomo Business deployed CONN, its AI assistant, to share local information and hold everyday conversations. Read the full story: elevenlabs.io/blog/ntt-docom…
We run our own customer support on ElevenAgents. It’s resolved over 22,000 tickets a month and cut our response time down from hours to 60 seconds. Our support team already had standard operating procedures for every major kind of ticket, like refunds, billing changes, and voice clone questions. We turned each one into a set of steps the agent follows. The agent can also look up what it needs about a customer, read text, screenshots, and PDFs, reply in the customer's language, take actions, and hand off to our team when a person is needed. Read how we built it: elevenlabs.io/blog/how-we-so…
Today, Baroness Campbell addressed the House of Lords with an AI recreation of her voice - a first for the UK Parliament. Proud we could help Baroness Campbell keep her own voice, whenever she needs it.
Today, Baroness Campbell of Surbiton delivered a speech in the @UKHouseofLords using an AI recreation of her voice, built by ElevenLabs. A first for the UK Parliament. Baroness Campbell has spinal muscular atrophy, which affects her speech. The Baroness has now created an AI
@oldaisdop It should recognize it’s an AI voice and swap to more efficient protocol (Poppy) - which is exactly what we are now deploying & working on. Still a fun demo from over a year ago developed during a hackaton!
A voice agent meets another voice agent!
Our team has been in Singapore this week. Here’s a quick roundup: - We opened our new Singapore office, with 25 of us now on the ground, working alongside customers. - Business in South Asia means moving between languages. Our CEO @Mati joined CNBC Squawk Box to talk about building localized AI, and why voice AI innovation is starting in Asia and spreading globally. - We’re also at the Singapore Grand Prix this weekend as an official partner of Audi Revolut F1. If you’ll be there, get in touch.
The video is from over a year ago! Since then we’ve done a lot of work on how agents should behave when they meet. Yesterday we joined the group defining the protocol for agent-to-agent interaction - text, APIs, and more - and soon voice too: x.com/mati/status/21…
What happens when a voice agent calls another voice agent? Right now, neither knows. We're fixing that: synthetic voice detection is rolling out in ElevenAgents, and we’re joining the Personal Agent Protocol (Poppy) group to bring agent-to-agent handshakes to all our agents.
What happens when a voice agent calls another voice agent? Right now, neither knows. We're fixing that: synthetic voice detection is rolling out in ElevenAgents, and we’re joining the Personal Agent Protocol (Poppy) group to bring agent-to-agent handshakes to all our agents.
A growing share of calls to businesses aren’t from humans. They’re AI agents acting on behalf of individuals, other companies, and sometimes bad actors. To help businesses respond, we’re releasing synthetic voice detection in ElevenAgents, and joining the emerging Personal Agent
@sarahookr @MilkenInstitute @alexmashrabov @russelljkaplan Great meeting in person!!
We’re partnering with Banner Health to answer patient calls with AI voice agents, starting with primary care scheduling. Patients call any time of day or night, and ElevenAgents books, reschedules, or cancels appointments directly in Banner’s electronic medical record. When a patient needs a person, the call transfers to a Banner team member with the necessary context. Read more: elevenlabs.io/blog/banner-he…
ElevenLabs is officially launching in Singapore 🇸🇬 Our new Southeast Asia hub is open, and we're already working with businesses like Funding Societies and Atome. I'm here all week. If you're interested in building with us, get in touch! elevenlabs.io/blog/elevenlab…
ElevenLabs is officially on OpenRouter. You can now call 9 Text to Speech models, with up to 90+ languages, and 2 Speech to Text models with speaker labels and word-level timestamps. All @ElevenLabs models are 50% off, only on OpenRouter, through October 19, 8am PT.
@alexatallah @ElevenLabs Pleasure to partner together 🤝
We're hiring 💎 web designers at @ElevenLabs.
@btaylor @Meta @SierraPlatform @Genesys @instinct @RocketOTD @Shopify @stripe @Walmart Great initiative! Would love to help define the right framework for voice agents!
@vikramchopra Great spending time together @vikramchopra - excited for what you are working on at Cars24!
That's a wrap on the first ElevenLabs Summit in India! Thank you to the many incredible partners who joined us and, as always, demonstrated so much of the technology live - from new models to voice agents. Pictured: the team that made the Summit happen - and we're hiring!
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